My Echo shows offline. What should I Do?

Sometimes, we all have an on and off relationship with our favorite smart devices. If you are using the Amazon Echo device, then Echo Show Offline error is a very common problem to occur that stops the user from using the smart services offered by Amazon. So, if you are using the Amazon smart services and facing the same problem with your Echo device then read this post. Here, we are going to share the simple step-by-step guidelines that can help you to fix being equal to show offline error on your device..

Troubleshooting steps to fix Echo show offline error:

Echo Device Placement

Your Echo device might be working fine, but still, show the offline error in Alexa app. Well! There could be a poor connection between your router and the Echo device due to which your device is appearing offline. You need to place your device closer to the router. Also, do not forget to remove all the devices that may stand between your Echo device and router.

Problem with the Wi-Fi connection

If your Echo Show appears offline, then there could be something wrong with your Wi-Fi connection. Thus, you have to check the Wi-Fi connectivity. Follow the below-mentioned guidelines to fix the problem:

To check the Wi-Fi connectivity, follow the steps:

Check if your Echo and router are turned on.
Check if the lights on the router are showing green.
In case the display is showing you the red light, there is something wrong with your internet.
Restart the modem.
Manually reboot the router.
Reconnect the Alexa device to a WiFi network.

Use the original power adapter

All the Amazon Echo devices come with an original power adaptor when you purchase a device. This power adaptor ensures that your device is getting the proper power supply to turn it on. If you are facing the Echo Offline error, then make sure that you are using the original power adapter, this will help you to avoid such an issue. If your power adapter is not working fine, you can replace it with the new one, but only purchase the original one.

We hope that these simple steps will help you to troubleshoot Echo Show offline error on your device. The mentioned guidelines are very simple and easy to follow. However, if you are unable to troubleshoot the problem, we recommend you to contact the Echo experts and seek professional advice to troubleshoot the concern. The experts can suggest the best possible troubleshooting solution to deal with the problem and make sure that nothing compromising is your Echo experience.

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