The
reason behind Alexa not connecting to WiFi is not always clear.
Sometimes, the problem is with the router and the other times the device
is not compatible with Alexa for Windows
or the signals are being blocked by any physical object. Fortunately,
with the help of the below-mentioned troubleshooting tips, you can fix
the problem, bring the device back online and execute your voice
commands.
Fix Amazon Alexa Echo device Not Connecting to the WiFi
Check the Internet Connection
Check
and make sure that your wifi is working properly on your computer. If
Alexa is unable to connect to the internet, she won’t be able to execute
her jobs. If the wifi connectivity is fine, then the problem could be
with your Windows PC.
Restart the Router and Modem
Manually
restart the wireless router and modem. Wait for at least five minutes
and after that try connecting Alexa to the wireless network. Sometimes,
connectivity errors are caused due to network hardware instead of
devices connected to the internet.
Restart your Alexa enabled device
Turn
off your Amazon Echo device and then turn it on. After that, connect it
to the wireless network. You can keep the device unplugged for 30
seconds and if you are not sure how to power off the device. Sometimes,
all you need is a physical reboot troubleshoot the problem.
Check for the possible interference
Check
and make sure that there are no physical barriers between the Alexa
enabled device and the router. Concrete walls, brick walls, reinforced
doors can be the reason for blocked wifi signals. Also, turn off or
remove the device which may block the signal like baby monitors and FM
radio.
Factory Reset Alexa App
If you are facing trouble with the application, you can try to factory reset the app to troubleshoot the problem.
In case, nothing is helping you out in troubleshooting the Alexa for windows 10 ,
take expert assistance to get the issue resolved. The experts can share
the best possible solution with you to fix the problem.
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