Common Issues of Amazon Echo Dot 3rd Generation with Troubleshooting Solutions

Amazon Echo Dot speaker is very popular among the customers. Users share an amazing experience with the Alexa App for Echo Dot 3rd Generation as it allows the users to perform a lot of tasks just by using the voice commands. Though Echo has made life easier, there are certain issues that create troubles for the users while they are enjoying the Amazon Echo Dot services. In this guide, we are going to discuss some common issues of Amazon Echo device with their troubleshooting solutions.

Wifi Connectivity Error

If you are experiencing the wifi connectivity errors then here are certain things that you need to try to fix this problem:

• Reboot your router and Amazon Echo Dot device.
• If this is not helping you out, then you need to reposition the Echo device and keep it away from the devices that can create interference with the signal.
• Remove the unused devices from your network to reduce network congestion over the wireless network.
• Move your Echo Dot device higher to the ground like a bookshelf, it will help you to avoid signal interference.

Streaming Services are not Working

One of the best Skills of the Amazon Alexa app is that it can stream the media from different sources like Pandora, Spotify, TuneIn, and iHeartRadio. However, if you are experiencing the streaming issues, you can follow the given guidelines to get the problem sorted.

One of the main culprits behind this problem is the firewall on the network and internet. So make sure that you have a strong internet connection and your firewall is disabled.

Unwanted Activation

The name Alexa can keep waking up your Echo Dot device. You can change this wake word from the settings. Unfortunately, there are only limited Wake word choices. Once you are done, hit the Microphone button present on the top of your Echo device to avoid the eavesdropping on TV shows and conversations.

If nothing works to fix the Alexa App for Echo Dot 3rd Generation troubles, factory reset your device. This will give your device a completely fresh start and troubleshoot all the problems you are facing right now.

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