Common Alexa Echo Issues and How To Troubleshoot Them

Alexa Echo Device is out of the box innovation introduced by the Amazon. The device is very easy to set up and ready to share the wonderful experience of the smart world. But, the situation becomes awry when users start confronting the hassles after they Download Amazon Alexa Echo. Here, we are going to discuss the most common Alexa issues and their troubleshooting guidelines.

Read the following points carefully:

Alexa Echo unable to identify the Smart-Home devices

If you are want to connect the smart home devices to Alexa Echo device, check and make sure that the device you want to add is supported by Alexa. The list is continually growing, including the devices like Wink, Ecobee3, Philips Hue Lifx and a lot more.

To add a new device, open the Alexa App and goo to Smart Home. click on Discover Devices option under the Your Devices section. In case your device is not supported, Alexa has an official IFTTT channel which officially integrates with the Yonomi and supports an extensive list of the smart home device.

Alexa Disconnects from the wireless network

If your Alexa Echo device keeps disconnecting from the Wireless Network then, you need to power cycle everything. After that, try to stream the audio for a few minutes and check if the problem occurs again. If so, shift the speaker in distance from the other devices and try to switch the speaker to the 5GHz channel to eliminate the interference.

Understanding the light ring

Most of the time, Alexa sits idle until you call it. But the light ring on the top of the echo device lights up in seven different problems. Following are certain points you need to consider to stay alert.

Spinning Violet

This color indicates that there as an issue during the WiFi setup.

Spinning Orange

This indicates that the device is currently connecting to the network.

Solid Red

This means the microphone is turned on and Alexa is not listening to your voice command.

So, if you Download Amazon Alexa Echo, consider the aforementioned points and get rid of common Alexa issues. You can also contact the professional if you need expert help to troubleshoot the problems.

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