I recently got a new Amazon Echo device, but I am unable to register it. Whenever I try to complete the registration process, it shows an error saying Alexa there was an error registering your device . What should I do? Well! This is a very common problem faced by many Echo users. But, there is no need to worry as you can fix this problem with just simple steps. In this post we are going to share the step by step instructions that will help you to fix “Alexa there was an error registering your device”. So, read the guide and follow the steps to get rid of the issue. If you are unable to set up your Alexa device correctly, follow the below-mentioned guidelines to fix this trouble: Deregister the Alexa device If you have ordered your new Alexa device from the Amazon site, it comes pre-registered to your Amazon account before being dispatched. Although, if you have purchased a pre-owned Alexa device, you need to deregister it from the previous owners account